Privacy Policy
Your privacy matters to us. Learn how auracynthilo protects and manages your personal information.
Introduction and Scope
auracynthilo ("we," "our," or "us") operates auracynthilo.com and provides financial analysis services for business decisions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our platform.
This policy applies to all users of our services, including visitors to our website, registered users, and participants in our learning programs. By using our services, you agree to the collection and use of information in accordance with this policy and applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
Personal Information
- Full name and contact details
- Email addresses and phone numbers
- Professional background and experience
- Payment and billing information
Technical Data
- IP addresses and device identifiers
- Browser type and version
- Operating system information
- Website usage patterns and analytics
We collect information directly from you when you register for our services, subscribe to newsletters, participate in surveys, or contact our support team. We also gather data automatically through cookies and similar technologies when you browse our website.
How We Use Your Information
Your personal information serves several important purposes within our organization. We use this data to provide and maintain our financial analysis services, process your transactions, and deliver the learning programs you've enrolled in.
Primary Uses
- Delivering educational content and learning materials
- Processing payments and managing your account
- Providing customer support and technical assistance
- Sending important updates about our services
- Improving our website and user experience
We also use aggregated, anonymized data to analyze trends, understand user behavior, and enhance our educational offerings. This helps us develop better financial analysis tools and create more relevant content for our community.
Data Sharing and Disclosure
auracynthilo does not sell, trade, or rent your personal information to third parties for marketing purposes. We only share your data in specific circumstances and with trusted partners who help us deliver our services.
We maintain strict controls over who can access your personal information and require all third-party service providers to sign confidentiality agreements.
When We May Share Information
- With payment processors to handle transactions securely
- With email service providers for educational communications
- With cloud hosting services that store our data
- When required by law or legal proceedings
- To protect the rights and safety of auracynthilo and our users
Your Privacy Rights
Under Canadian privacy legislation, you have several important rights regarding your personal information. We're committed to helping you exercise these rights and maintaining transparency about our data practices.
Access and Control
- Request access to your personal information we hold
- Correct inaccurate or incomplete data
- Request deletion of your personal information
- Withdraw consent for certain data processing activities
- Receive a copy of your data in a portable format
- Object to certain uses of your information
To exercise any of these rights, please contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and organizational safeguards.
Security Measures
- SSL encryption for all data transmissions
- Secure servers with regular security updates
- Access controls and employee training programs
- Regular security audits and vulnerability assessments
- Secure backup procedures and disaster recovery plans
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our protective measures.
Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention Periods
- Account information: Retained while your account is active
- Payment records: Kept for 7 years as required by Canadian law
- Learning progress data: Retained for 2 years after course completion
- Website analytics: Anonymized after 26 months
- Marketing communications: Until you unsubscribe
When we no longer need your personal information, we securely delete or anonymize it. You can request earlier deletion of your data, though this may affect our ability to provide certain services to you.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. These technologies help us provide personalized content and improve our services.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website and your ability to access some features. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
We also work with analytics providers who may set their own cookies to help us understand how visitors interact with our website. This information is used solely for improving our user experience and developing better educational content.
International Data Transfers
auracynthilo primarily operates within Canada, and we store most personal information on servers located in Canada. However, some of our service providers may process data in other countries with different privacy laws.
When we transfer personal information outside of Canada, we ensure appropriate safeguards are in place to protect your data. This includes contractual protections, adequacy decisions, or other legally recognized transfer mechanisms that provide equivalent protection to Canadian privacy standards.
We regularly review our data processing arrangements to ensure they meet Canadian privacy requirements and provide adequate protection for your personal information, regardless of where it's processed.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through our website or by sending an email to registered users.
We encourage you to review this policy regularly to stay informed about how we protect your personal information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.
Your continued use of our services after any modifications to this Privacy Policy constitutes your acceptance of the updated policy. If you disagree with any changes, please discontinue using our services and contact us to discuss your concerns.
Contact Us About Privacy
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
auracynthilo Privacy Officer
614 Dunedin St, Victoria, BC V8T 2L8, Canada
Phone: +17056700200
Email: info@auracynthilo.com
We'll respond to your privacy inquiries within 30 days and work with you to address any concerns about how we handle your personal information.